PAGA Notice Response Checklist
33-Day Action Plan for California Employers — AB 2288 Cure Window
What to do in the first 33 days after receiving a PAGA notice. Step-by-step response checklist with cure window deadlines and documentation requirements.
You Just Received a PAGA Notice — Now What?
A PAGA notice (formally called a 'Notice Under PAGA' or 'LWDA Notice') is sent to the California Labor & Workforce Development Agency (LWDA) and to the employer simultaneously. You have 33 days from the date of mailing to respond — and how you respond matters enormously. AB 2288 (effective 2024) created a formal cure process that can reduce penalties to 15% of the full PAGA amount if you act correctly.
Understanding the 33-Day Window
- Day 0: PAGA notice mailed to LWDA and employer simultaneously
- Day 33: Deadline to submit a cure notice to the LWDA (if you intend to cure)
- Day 33: Employer must notify plaintiff's counsel of intent to cure
- Cure period: 60 days after cure notice to implement and document cure
- If cure is accepted: PAGA penalties reduce to 15% of total
- If LWDA does not respond within 65 days: employee may file suit
What AB 2288 Changed
Before AB 2288, California employers had very limited options after receiving a PAGA notice. The reform created a structured cure process: if an employer submits a cure notice within 33 days AND successfully cures the violations within 60 days AND can demonstrate 'good faith efforts,' the penalty is capped at 15% rather than 100%.
Get the full free checklist
Enter your details to unlock the complete template, checklist items, and reference tables — free.
Unlocked. The full resource is available below.
33-Day Response Checklist (Start Day 1)
- Day 1–2: Do NOT panic. Do NOT admit fault in writing or verbally to employees or counsel.
- Day 1–2: Retain employment defense counsel immediately — PAGA is complex and this is not a DIY situation.
- Day 1–3: Preserve all records. Litigation hold on payroll records, timekeeping data, wage statements for the 3-year lookback period.
- Day 1–5: Identify all employees in the alleged affected class (job title, location, dates of employment).
- Day 1–5: Pull timekeeping and payroll records for the alleged violation period — look for the patterns cited in the notice.
- Day 1–7: Assess whether alleged violations actually occurred (self-audit of the specific claims in the notice).
- Day 1–7: Identify whether violations were systemic (policy-based) or individual (manager error) — this affects your cure strategy.
- Day 7–14: Draft a cure plan with counsel: what will you fix, how, and by when?
- Day 14–20: Implement immediate policy fixes (updated handbook language, manager re-training, system changes).
- Day 20–30: Document every corrective action in writing with dates and signatures.
- Day 25–32: File Cure Notice with LWDA — must be in writing, must describe violations and cure steps.
- Day 25–32: Notify plaintiff's counsel in writing of your intent to cure.
- Day 33 DEADLINE: Cure notice must be postmarked or filed by this date.
- Post-notice (60-day cure period): Continue implementing and documenting all remedial steps.
- Ongoing: Maintain documentation of all cure actions — this is your evidence of 'good faith.'
Documentation You Must Preserve
- All timekeeping records for the 3-year PAGA lookback period
- Wage statements (pay stubs) for all affected employees — 3 years
- Payroll records showing hours worked, OT calculations, meal/rest break premiums
- Current and prior versions of your employee handbook
- Signed meal break waiver forms (if applicable)
- Training records for managers on wage and hour compliance
- Any prior PAGA notices or California Labor Commissioner complaints
- Written communications about the alleged violations (emails, texts, etc.)
- Independent contractor agreements (if misclassification is alleged)
- Job descriptions and classification records
Penalty Tiers Under AB 2288
| Scenario | Penalty Level |
|---|---|
| No response / no cure | 100% of PAGA penalties ($100–$200/employee/pay period) |
| Cure notice filed but cure fails or is incomplete | 30% of PAGA penalties |
| Cure notice filed + fully cured + documented good faith | 15% of PAGA penalties |
| Small employer (<100 employees) with documented reasonable steps | 15% cap may apply even without formal cure |
What NOT to Do After Receiving a PAGA Notice
- Do NOT ignore it — PAGA notices are time-sensitive and silence = no cure rights
- Do NOT retaliate against the employee who filed — this creates a separate cause of action
- Do NOT destroy or alter records — spoliation is a serious legal risk
- Do NOT make informal deals or verbal promises to the complaining employee
- Do NOT assume the notice is invalid — even flawed notices trigger obligations
- Do NOT try to handle this without employment counsel